Over the last 4 years we’ve built or worked on over 100 membership sites. In doing so we’ve learned a lot about what works and what doesn’t work.
As a membership site owner, your primary responsibility is to your members – to provide proper value in exchange for their membership payment.
But, beyond that, there are 3 additional things you should be focused on: increasing retention, building a community, and scaling your customer service.
All three of these things, when done properly, create additional value for your members, which in turn create more loyalty and makes your membership more valuable to your company.
If your membership isn’t profitable, you won’t be able to serve your members well. This checklist provides 19 strategies you can utilize to increase retention of members, build a strong community, and scale your customer service.
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If you’re interested in talking with us about how we can help you build or improve your membership site, just request a free consultation by clicking the button below: