Customer Service

Business Lessons From a Balinese Taxi Driver

Our deepest moments of learning often come in the most unexpected ways.  This last week I learned powerful marketing lessons from a taxi driver in Bali that are etched in my memory forever.  The best part is that he wasn’t “teaching” and he never mentioned anything about “marketing”. Since my young teenage years, I’ve wanted …

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The Best Way to Help Your Competition

Note: This post was archived from the Infusionsoft Blog. More details here. I’ve been traveling a bunch lately including the recent Austin, TX Revolution Tour and Inbound Marketing Summit in Chicago. I haven’t had enough time to develop jet lag because many of the trips have been in-and-out in 24 hours or so. But I …

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Do You Have a Henry? JetBlue Does!

Note: This post was archived from the Infusionsoft Blog. More details here. Yesterday I hopped on a JetBlue flight from Phoenix to New York for Ramon Ray’s 12 Hours of Tech conference.  The experience was something worthy of noting.  Let me share it with you.  It might change how you approach your business.

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